Privacy Policy

Last Updated: November 4, 2026

1. Introduction

Welcome to PNW Food Trailers & Trucks (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://pnwfoodtrailers.com/.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a quote, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, including when you:

Submit a contact form or request a quote.
Ask about our custom concession trailers or food trucks.
Enquire about our kitchen equipment and products.
Request information about our services.
Communicate with us through email or telephone.

The information we may collect includes:

Full name.
Email address.
Phone number.
Business name.
Mailing or business address.
Project details and requirements.
Information about the equipment or services you are interested in.
Any additional information you voluntarily include in a message or file upload.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage data.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Responding to enquiries and customer requests.
Preparing estimates, quotations, and proposals.
Providing information about our custom concession trailers, food trucks, and kitchen equipment.
Communicating with customers about projects, orders, and services.
Improving our website, products, and customer experience.
Monitoring website performance and usage.
Maintaining website security and preventing fraudulent activity.
Meeting applicable legal and regulatory obligations.

We will not use your personal information for purposes unrelated to those described in this policy without providing appropriate notice or obtaining consent where required.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our website.

Cookies are small text files stored on your device that help websites remember preferences and collect usage information.

We may use cookies for:

Website functionality and performance.
Remembering user preferences.
Understanding website traffic and visitor behaviour.
Improving website content and functionality.
Measuring the effectiveness of marketing campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

If we use analytics or advertising services, those providers may also use cookies or similar technologies in accordance with their own privacy policies.

5. Sharing Your Personal Information

We do not sell or rent your personal information to third parties.

However, we may share information with trusted third-party service providers when necessary to operate our business and website, including:

Website hosting and maintenance providers.
Website analytics services.
Contact form and email communication services.
Marketing and advertising platforms, where applicable.
Payment processing providers, where applicable.
Professional advisers or legal authorities when required by law.

These providers may only access information necessary to perform their services and are expected to handle it appropriately.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of external websites. If you follow a link to another website, we encourage you to review its privacy policy before providing any personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including responding to enquiries, maintaining customer records, providing services, and meeting legal obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it, subject to applicable legal and business requirements.

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information electronically is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable legal requirements.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Request information about how your personal information is collected and used.

To exercise any applicable privacy rights, please contact us using the information provided below.

10. Marketing Communications

If you choose to receive marketing communications from us, we may occasionally send information about our products, services, updates, or special offers.

You can opt out of marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Opting out of marketing communications will not affect essential communications relating to an existing enquiry, order, or business transaction.

11. Children’s Privacy

Our website and services are intended for general business and consumer audiences and are not specifically directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete that information.

12. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Depending on the circumstances, these rights may include:

The right to know what personal information we collect and how it is used.
The right to request deletion of personal information.
The right to correct inaccurate personal information.
The right to opt out of the sale or sharing of personal information, where applicable.
The right not to receive discriminatory treatment for exercising your privacy rights.

We do not sell personal information in exchange for monetary compensation.

To submit a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically to stay informed about how we protect personal information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

PNW Food Trailers & Trucks

Website: https://pnwfoodtrailers.com/

Email: sales@pnwfoodtrailers.com

Please include “Privacy Policy Request” in the subject line of your email so we can direct your enquiry appropriately.